Trust

The operational capability to build and properly maintain trust in an organisation originates at the very top and must then be fostered through the rest of the organisation. Executive management is under a fundamental obligation to set the example and the appropriate standard for all employees to follow.

Integrity is crucial to establishing an environment of confidence between an organisation and its employees. Direct communication is pivotal in the development of trust; employees must know the organisations' vision and its proposal to realistically achieve the vision. This type of effective communication naturally includes sharing intelligence, including negative material.

Employees should be treated as equals to foster a community of owners. All ideas ought to also be considered equally. Leadership that wholeheartedly takes the time and care to develop and confide in their staff will realise the benefits, As trust increases between managers and employees, they become more comfortable with each other and are also willing and able to participate in valuable communication and feedback.

Google Sites

Report abuse